360° surveys are a tool used to measure, evaluate and improve through development coaching; your management teams soft skills. As the landscape of the labor market continues to change, organizations are finding that attributes like employee relations; communication and work/life balance are doing more to attract good employees than anything else, including pay. Research shows that our education and experience in the work place accounts for only 15% of our success in the workplace. The remaining 85% of our success comes from soft or "People" skills.

The term "360°" reflects a full circle, which is made up of 360 degrees. Such a review includes receiving feedback from many different people who interact with the manager being assessed. They include the individual's manager, those who report to the individual, as well as, peers, customers, and vendors. The person being assessed also completes a self-evaluation, thus going full circle to gather information about performance. Gathering this information and using it as a professional development tool can lead to increased job effectiveness and greater organizational success.

AE's 360° Assessment and Feedback Process is flexible enough to meet the unique needs of different organizations and individuals. We develop a customized form to gather information about performance and create a detailed report that provides direction for future individual and/or group development plans. Some of the features of AE's 360° assessment and feedback process are:

• Customized assessment form, using your terminology and examples
• Alternative formats for the 360° assessment form.
• AE compiles the data and processes reports.
• Training for all who will be involved in the assessment and feedback process.
• Anonymity and confidentiality for all participants
• Individual and group reports, including recommendations for development
• The creation of development plans for individuals and the group to address issues identified by the 360° Assessment.
• Individualized Executive/Performance Coaching and follow-up to ensure improvement.