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  • Workplace Violence Prevention

    • What is workplace violence?
    • When is workplace violence committed?
    • What are the signs?
    • What kind of threats should you watch for?
    • How can you prevent workplace violence?

    $125 for 90 day access

    AE Member Price: $90

  • Conflict Resolution:

    "A Process for Those Who Aren’t Getting Along"
    • Overview of conflict
    • Tips to confront
    • Individual meeting process
    • Group meeting process / ground rules
    • Follow up

    $125 for 90 day access

    AE Member Price: $90

  • Workplace Investigation Essentials

    ♦ Knowing the steps to conducting a thorough investigation
    ♦ Importance of confidentiality and avoiding retaliation
    ♦ Properly maintaining the investigation file

    $125 for 90 day access

    AE Member Price: $90

  • Organizational Culture:

    Creating & Maintaining Your Ideal Workplace
    ♦ Defining your organizational culture
    ♦ Your ideal culture
    ♦ Creating your ideal culture
    ♦ Maintaining your ideal culture

    $125 for 90 day access

    AE Member Price: $90

  • Social Media in the Workplace:

    What Is an Employer to Do?
    ♦ Policy “do’s” and “don’ts”
    ♦ Discipline/termination for infractions
    ♦ Generational characteristics and differences
    ♦ Tips to confront

    $125 for 90 day access

    AE Member Price: $90

  • Fundamentals of Compensation Plans

    ♦ The importance of both internal equity and external market data
    ♦ The process
    ♦ Communication
    ♦ Implementation

    $125 for 90 day access

    AE Member Price: $90

  • Managing Stress in the Workplace

    ♦ Personal tips
    ♦ Management tips
    ♦ Interpersonal skills
    ♦ Conflict management
    ♦ Respect

    $125 for 90 day access

    AE Member Price: $90

  • ADA: A Primer for Employers

    ♦ Governing law
    ♦ Definition of a disability
    ♦ Essential job duties
    ♦ Reasonable accommodation
    ♦ Retaliation

    $125 for 90 day access

    AE Member Price: $90

  • Wage & Hour Part II:

    Non-exempt Employees
    » Non-exempt employee defined
    » Definition of a work week
    » Hours worked defined to include travel time
    » Properly determining and paying overtime
    » Comp time & potential pitfalls

    $125 for 90 day access

    AE Member Price: $90

  • Wage & Hour Part I: Exempt Employees

    » Exempt employees defined
    » Importance of job descriptions in determining exempt status
    » Explanation of each exemption
    » Docking exempt employee wages

    $125 for 90 day access

    AE Member Price: $90

  • Pain Free Performance Appraisals

    » What does an effective performance appraisal look like?
    » Four keys to delivering effective performance feedback
    » Importance of documentation

    $125 for 90 day access

    AE Member Price: $90

  • Board of Directors Development:

    Understanding and Applying the Difference Between Governance and Management
    » The Board’s role
    » Teamwork
    » Effective board meetings

    $125 for 90 day access

    AE Member Price: $90

  • Confronting & Coaching the Problem Employee

    » Tips to confront
    » Importance of effective listening
    » Coaching process
    » Coaching performance vs. behavior
    » Where it goes next

    $125 for 90 day access

    AE Member Price: $90

  • Successfully Supervising Remote Employees

    » What to do first for remote employees
    » Working with remote non-exempt and exempt employees
    » Tracking performance and accountability
    » Trust and faith in your team

    $125 for 90 day access

    AE Member Price: $90

  • Effective Interviewing & Successful On-Boarding

    » Interviewing basics
    » What is on-boarding and why it's important?
    » On-boarding vs. Orientation
    » Stages of on-boarding
    » Building your organization’s program

    $125 for 90 day access

    AE Member Price: $90

  • Discipline & Termination in Montana

    » Overview of Montana Wrongful Discharge from Employment Act
    » Establishing good cause
    » Grounds for immediate termination
    » Conducting a disciplinary action

    $125 for 90 day access

    AE Member Price: $90

  • Effective Communication:

    Do More Than Hear, Listen
    » Define listening and hearing
    » Why don’t we listen well?
    » Filters- what they are and why they matter
    » Diversity in communication
    » What’s your platform?

    $125 for 90 day access

    AE Member Price: $90

  • Understanding Mandatory OSHA 300 Logs

    » Who is required to maintain OSHA records?
    » Injury versus Illness and other Criteria
    » First Aid versus Medical Treatment
    » The 5-Step Process

    $125 for 90 day access

    AE Member Price: $90

  • Succession Planning:

    Planning for the Future of Your Business
    » Why it is so important
    » What you need to know going in
    » Steps in succession planning
    » Communication of the plan
    » Challenges to effective succession planning

    $125 for 90 day access

    AE Member Price: $90

  • Developing the New Leader

    » How to put people first
    » Honesty with staff
    » Building trust with staff
    » Transitioning from peer to supervisor
    » Delegation

    $125 for 90 day access

    AE Member Price: $90

  • Documentation:

    The Why & How for Supervisors
    » Why documentation is so important
    » Who in your organization should document issues
    » Four main types of documentation
    » Why you should always partner with HR

    $125 for 90 day access

    AE Member Price: $90

  • HR 101: Short Course in Human Resources

    » Recruiting process » New hire process » Employment process » Workers Compensation basics

    $125 for 90 day access

    AE Member Price: $90

  • Employee Handbooks: To Have or Not To Have

    » Why have an employee handbook?
    » What should an employer consider when putting together a handbook?
    » Does the law require any policies?
    » What policies should I have?

    $125 for 90 day access

    AE Member Price: $90

  • Effective Presentation Skills

    » Classroom management
    » Personal management
    » Presentation communications checklist
    » Handling questions & answers
    » Mistakes to avoid

    $125 for 90 day access

    AE Member Price: $90

  • I-9 Compliance:

    As Easy as 1, 2, 3.
    » Avoiding mistakes when completing the I-9
    » Importance of accuracy and timeliness
    » Developing internal procedures
    » Conducting self-audits
    » Staying current with I-9 rules & regulations

    $125 for 90 day access

    AE Member Price: $90

  • New Hire Orientation:

    The Key to Effective Hiring & Retention
    » What to do before the first day
    » What to do on the first day
    » Follow up meetings during the first 3 months
    » New employee “mentoring” program

    $125 for 90 day access

    AE Member Price: $90

  • When HR Intersects with Payroll:

    The Technical Side of Paying Employees
    » Learn about the five areas where HR and accounting intersect.
    » Keep compliant with wage and hour laws.
    » Learn to handle/document time off situations.

    $125 for 90 day access

    AE Member Price: $90

  • Affirmative Action

    - Your Responsibilities
    » Who needs an Affirmative Action Plan?
    » What do you do with the plan once you have it?
    » Painless ways to stay in compliance
    » Related reporting

    $125 for 90 day access

    AE Member Price: $90

  • Conflict Management:

    Handling Difficult Behaviors
    » Conflict overview
    » Coping techniques
    » Ideas to resolve conflict
    » Employee basic needs
    » Behavior patterns of difficult people

    $125 for 90 day access

    AE Member Price: $90

  • Navigating the Multi-Generational Workforce

    » Generations defined
    » Changes in how we do business today
    » Communication and conflict resolution
    » Advantages of a diverse workforce
    » Recruitment and retention

    $125 for 90 day access

    AE Member Price: $90

  • Ethical Considerations in the Workplace

    » Workplace ethics defined
    » Importance of ethical conduct in business
    » Basic ethical values
    » Ethical pitfalls
    » Decision making process

    $125 for 90 day access

    AE Member Price: $90

  • Conducting Background & Reference Checks

    » When and why conduct background checks
    » Types of background and reference checks
    » Complying with applicable laws
    » Roadmap for considering adverse action
    » Responding to employment inquiries

    $125 for 90 day access

    AE Member Price: $90

  • Writing Effective Job Descriptions

    » Define the purpose of job descriptions
    » Identify the key elements
    » Gather/organize necessary information
    » Write complete, accurate, and objective job descriptions

    $125 for 90 day access

    AE Member Price: $90

  • Interviewing:

    Doing It Right
    » Resumes/Applications: How do I handle them?
    » Questions: What can I ask?
    » Scoring the interviews
    » Making the offer
    » Wrapping up the process?

    $125 for 90 day access

    AE Member Price: $90

  • Professionalism, Respect & Diversity

    in the Workplace
    » Ten commandments of good manners
    » Cost of rudeness
    » Telephone, cell phone & email etiquette
    » Benefits of diversity

    $125 for 90 day access

    AE Member Price: $90

  • The Montana HR Hour

    » Montana Human Rights Act overview
    » Montana Maternity Leave Act overview
    » Montana Wrongful Discharge from Employment Act overview
    » Establishing good cause
    » Importance of due process

    $125 for 90 day access

    AE Member Price: $90

  • Independent Contractor vs. Employee:

    What is the Difference?
    » Federal & state overview
    » Three areas of control
    » Twenty criteria for determination
    » Employer pitfalls for improper classification

    $125 for 90 day access

    AE Member Price: $90

  • What Employees Really Think

    -And How Best to Use That Information
    » Why it’s important to know
    » Methods of finding out what employees think
    » The good, the bad & the ugly
    » Considerations in communicating results

    $125 for 90 day access

    AE Member Price: $90

  • Effective On-Boarding:

    The First Step in Employee Retention
    » What Is It & Why Is It So Important?
    » On-Boarding vs. Orientation
    » Stages of On-Boarding
    » Things to Consider in Building your Org’s Program
    » Tips & Tricks to Maximize Your Success

    $125 for 90 day access

    AE Member Price: $90

  • Change Management: Navigating the Transition

    » Difference of change vs. transition
    » Three phases of transitions
    » Effective communication during change
    » Four P’s of change
    » Building trust

    $125 for 90 day access

    AE Member Price: $90

  • Customer Service Niche

    * Quality customer service defined
    * Fantastic service components
    * Effective communication
    * Dealing with angry customers
    * Moments of truth

    $125 for 90 day access

    AE Member Price: $90

  • Tips For Managing Your Time

    * Time management defined
    * Time management process
    * Scheduling time and tasks
    * Time wasters to avoid
    * Procrastination

    $125 for 90 day access

    AE Member Price: $90

  • Unemployment Insurance:

    Managing Claims & Costs
    * Fundamental concepts
    * Avoiding UI Claims
    * Receiving a Claim / Employer’s response
    * Strategies in managing claims

    $125 for 90 day access

    AE Member Price: $90

  • Mentor’s Guide to Coaching

    • Coaching defined
    • Types of mentoring
    • Benefits of mentoring
    • Do’s & Don’ts
    • Goals & Objectives

    $125 for 90 day access

    AE Member Price: $90

  • FMLA & Montana Maternity Leave Act Overview

    • Family Medical Leave Act (FMLA) overview
    • Montana Maternity Leave Act overview
    • Leave processes
    • Common employer pitfalls

    $125 for 90 day access

    AE Member Price: $90

  • Emotional Intelligence & Effective Leadership

    • What is EQ (Emotional Quotient)?
    • The five components of EQ
    • EQ pitfalls
    • Improving our EQ
    • Other factors to consider

    $125 for 90 day access

    AE Member Price: $90

  • The Harassment-Free Workplace:

    Creating Your Policy & Your Culture
    • What’s OK and What’s Not OK
    • Retaliation awareness
    • Policy development
    • Creation of a respectful workplace culture

    $125 for 90 day access

    AE Member Price: $90

  • The Importance of Strategic Planning

    • Understand why organizations plan
    • Facts and fiction about strategic planning
    • External environmental scans
    • Internal environmental scans
    • Process

    $125 for 90 day access

    AE Member Price: $90

  • Wage & Hour: Preparing for the New Regulations

    • FLSA defined
    • Where to start
    • Exemptions from the FLSA
    • Dangers of Misclassification
    • The New Regulations

    $125 for 90 day access

    AE Member Price: $90

  • Employee Records: Organized & Legal

    • What files do you want to have?
    • Who should have access?
    • Where do you properly store them?
    • When can you dispose of them?
    • Why follow best practices?

    $125 for 90 day access

    AE Member Price: $90

  • Navigating the Cannabis Controversy:

    *Note: Video starts 2 min. after launching
    • Marijuana & Impairment
    • State legalization
    • Marijuana and the duty to accommodate

    $125 for 90 day access

    AE Member Price: $90

  • Sales Success: Cold Calls & Closings

    • Sales process overview
    • Skills for success
    • Cold calling process
    • Importance of effective listening
    • Closing the deal

    $125 for 90 day access

    AE Member Price: $90

  • Making the Most of Meetings

    • Model for superior facilitation
    • Model for successful meetings
    • Managing team potential ahead of time
    • Driving the team to perform
    • Continuous improvement of team results

    $125 for 90 day access

    AE Member Price: $90

  • Recruitment & Retention

    - Key Strategy to Win With New Hires!
    • Preparation
    •Targeting applicants & marketing opening
    • Screening applications and candidates
    • Selection & offering the job!
    • Orientation, training & performance management

    $125 for 90 day access

    AE Member Price: $90

  • Harassment Prevention in the Workplace

    • Federal & State Law overview
    • Its devastating effects on the workplace
    • Harassment defined
    • Retaliation
    • Roles in preventing harassment

    $125 for 90 day access

    AE Member Price: $90

  • Facts & Myths of Drug & Alcohol Testing in MT

    • Who can be tested?
    • What types of testing can you perform?
    • When can you start testing?
    • Where do you get more information?
    • Why should you drug & alcohol test?

    $125 for 90 day access

    AE Member Price: $90

  • How to Build an IT Security Culture

    • Many reasons security awareness fails
    • Creating an awareness culture vs. a compliance culture
    • Practical steps to creating an IT security culture in the workplace

    $125 for 90 day access

    AE Member Price: $90

  • Safety: A Business Decision

    Talking Dollars & Cents
    • Measuring safety performance
    • Direct and indirect costs of incidents
    • Costs of below average safety performance
    • Consequences of poor safety performance

    $125 for 90 day access

    AE Member Price: $90

  • Best Practices For Downsizing:

    Lay-Offs & RIFs
    • The impact of a workforce reduction
    • Consider alternatives to downsizing
    • Understand the legal implications
    • Help workers cope with the situation

    $125 for 90 day access

    AE Member Price: $90

  • Resolving Conflicts is Your Choice

    • Overview of conflict
    • Culture of Dialogue
    • DiSC Profiles & how understanding who we are can help resolve conflict
    • Emotional Intelligence & why it helps
    • Ideas & tools to help you resolve conflict

    $125 for 90 day access

    AE Member Price: $90

  • Project Management Part II:

    Project Implementation
    • Project team development
    • Troubleshooting
    • Project evaluation & wrap up
    • Multiple project management

    $125 for 90 day access

    AE Member Price: $90

  • Project Management Part I:

    Planning Your Project
    • Analyzing the project
    • Scheduling the project
    • Contingency plans
    • Pitfalls to avoid

    $125 for 90 day access

    AE Member Price: $90

  • HR Metrics:

    Key Components in Measuring Organizational Effectiveness
    • HR Efficiency
    • HR Productivity
    • Talent Acquisition
    • Retention and Turnover

    $125 for 90 day access

    AE Member Price: $90