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Workplace Violence Prevention
• What is workplace violence?
• When is workplace violence committed?
• What are the signs?
• What kind of threats should you watch for?
• How can you prevent workplace violence?$125 for 90 day access
AE Member Price: $90
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Conflict Resolution:
"A Process for Those Who Aren’t Getting Along"
• Overview of conflict
• Tips to confront
• Individual meeting process
• Group meeting process / ground rules
• Follow up$125 for 90 day access
AE Member Price: $90
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Workplace Investigation Essentials
♦ Knowing the steps to conducting a thorough investigation ♦ Importance of confidentiality and avoiding retaliation ♦ Properly maintaining the investigation file
$125 for 90 day access
AE Member Price: $90
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Organizational Culture:
Creating & Maintaining Your Ideal Workplace
♦ Defining your organizational culture
♦ Your ideal culture
♦ Creating your ideal culture
♦ Maintaining your ideal culture$125 for 90 day access
AE Member Price: $90
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Social Media in the Workplace:
What Is an Employer to Do?
♦ Policy “do’s” and “don’ts”
♦ Discipline/termination for infractions
♦ Generational characteristics and differences
♦ Tips to confront$125 for 90 day access
AE Member Price: $90
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Fundamentals of Compensation Plans
♦ The importance of both internal equity and external market data
♦ The process
♦ Communication
♦ Implementation$125 for 90 day access
AE Member Price: $90
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Managing Stress in the Workplace
♦ Personal tips
♦ Management tips
♦ Interpersonal skills
♦ Conflict management
♦ Respect$125 for 90 day access
AE Member Price: $90
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ADA: A Primer for Employers
♦ Governing law
♦ Definition of a disability
♦ Essential job duties
♦ Reasonable accommodation
♦ Retaliation$125 for 90 day access
AE Member Price: $90
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Wage & Hour Part II:
Non-exempt Employees » Non-exempt employee defined » Definition of a work week » Hours worked defined to include travel time » Properly determining and paying overtime » Comp time & potential pitfalls
$125 for 90 day access
AE Member Price: $90
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Wage & Hour Part I: Exempt Employees
» Exempt employees defined
» Importance of job descriptions in determining exempt status
» Explanation of each exemption
» Docking exempt employee wages$125 for 90 day access
AE Member Price: $90
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Pain Free Performance Appraisals
» What does an effective performance appraisal look like?
» Four keys to delivering effective performance feedback
» Importance of documentation$125 for 90 day access
AE Member Price: $90
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Board of Directors Development:
Understanding and Applying the Difference Between Governance and Management
» The Board’s role
» Teamwork
» Effective board meetings$125 for 90 day access
AE Member Price: $90
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Confronting & Coaching the Problem Employee
» Tips to confront
» Importance of effective listening
» Coaching process
» Coaching performance vs. behavior
» Where it goes next$125 for 90 day access
AE Member Price: $90
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Successfully Supervising Remote Employees
» What to do first for remote employees
» Working with remote non-exempt and exempt employees
» Tracking performance and accountability
» Trust and faith in your team$125 for 90 day access
AE Member Price: $90
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Effective Interviewing & Successful On-Boarding
» Interviewing basics
» What is on-boarding and why it's important?
» On-boarding vs. Orientation
» Stages of on-boarding
» Building your organization’s program$125 for 90 day access
AE Member Price: $90
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Discipline & Termination in Montana
» Overview of Montana Wrongful Discharge from Employment Act
» Establishing good cause
» Grounds for immediate termination
» Conducting a disciplinary action$125 for 90 day access
AE Member Price: $90
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Effective Communication:
Do More Than Hear, Listen » Define listening and hearing » Why don’t we listen well? » Filters- what they are and why they matter » Diversity in communication » What’s your platform?
$125 for 90 day access
AE Member Price: $90
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Understanding Mandatory OSHA 300 Logs
» Who is required to maintain OSHA records?
» Injury versus Illness and other Criteria
» First Aid versus Medical Treatment
» The 5-Step Process$125 for 90 day access
AE Member Price: $90
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Succession Planning:
Planning for the Future of Your Business
» Why it is so important
» What you need to know going in
» Steps in succession planning
» Communication of the plan
» Challenges to effective succession planning$125 for 90 day access
AE Member Price: $90
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Developing the New Leader
» How to put people first » Honesty with staff » Building trust with staff » Transitioning from peer to supervisor » Delegation
$125 for 90 day access
AE Member Price: $90
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Documentation:
The Why & How for Supervisors » Why documentation is so important » Who in your organization should document issues » Four main types of documentation » Why you should always partner with HR
$125 for 90 day access
AE Member Price: $90
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HR 101: Short Course in Human Resources
» Recruiting process » New hire process » Employment process » Workers Compensation basics
$125 for 90 day access
AE Member Price: $90
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Employee Handbooks: To Have or Not To Have
» Why have an employee handbook?
» What should an employer consider when putting together a handbook?
» Does the law require any policies?
» What policies should I have?$125 for 90 day access
AE Member Price: $90
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Effective Presentation Skills
» Classroom management
» Personal management
» Presentation communications checklist
» Handling questions & answers
» Mistakes to avoid$125 for 90 day access
AE Member Price: $90
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I-9 Compliance:
As Easy as 1, 2, 3. » Avoiding mistakes when completing the I-9 » Importance of accuracy and timeliness » Developing internal procedures » Conducting self-audits » Staying current with I-9 rules & regulations
$125 for 90 day access
AE Member Price: $90
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New Hire Orientation:
The Key to Effective Hiring & Retention
» What to do before the first day
» What to do on the first day
» Follow up meetings during the first 3 months
» New employee “mentoring” program$125 for 90 day access
AE Member Price: $90
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When HR Intersects with Payroll:
The Technical Side of Paying Employees » Learn about the five areas where HR and accounting intersect.
» Keep compliant with wage and hour laws.
» Learn to handle/document time off situations.$125 for 90 day access
AE Member Price: $90
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Affirmative Action
- Your Responsibilities
» Who needs an Affirmative Action Plan?
» What do you do with the plan once you have it?
» Painless ways to stay in compliance
» Related reporting$125 for 90 day access
AE Member Price: $90
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Conflict Management:
Handling Difficult Behaviors » Conflict overview » Coping techniques » Ideas to resolve conflict » Employee basic needs » Behavior patterns of difficult people
$125 for 90 day access
AE Member Price: $90
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Navigating the Multi-Generational Workforce
» Generations defined
» Changes in how we do business today
» Communication and conflict resolution
» Advantages of a diverse workforce
» Recruitment and retention$125 for 90 day access
AE Member Price: $90
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Ethical Considerations in the Workplace
» Workplace ethics defined
» Importance of ethical conduct in business
» Basic ethical values
» Ethical pitfalls
» Decision making process$125 for 90 day access
AE Member Price: $90
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Conducting Background & Reference Checks
» When and why conduct background checks
» Types of background and reference checks
» Complying with applicable laws
» Roadmap for considering adverse action
» Responding to employment inquiries$125 for 90 day access
AE Member Price: $90
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Writing Effective Job Descriptions
» Define the purpose of job descriptions
» Identify the key elements
» Gather/organize necessary information
» Write complete, accurate, and objective job descriptions$125 for 90 day access
AE Member Price: $90
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Interviewing:
Doing It Right
» Resumes/Applications: How do I handle them?
» Questions: What can I ask?
» Scoring the interviews
» Making the offer
» Wrapping up the process?$125 for 90 day access
AE Member Price: $90
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Professionalism, Respect & Diversity
in the Workplace
» Ten commandments of good manners » Cost of rudeness » Telephone, cell phone & email etiquette » Benefits of diversity$125 for 90 day access
AE Member Price: $90
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The Montana HR Hour
» Montana Human Rights Act overview » Montana Maternity Leave Act overview » Montana Wrongful Discharge from Employment Act overview » Establishing good cause » Importance of due process
$125 for 90 day access
AE Member Price: $90
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Independent Contractor vs. Employee:
What is the Difference? » Federal & state overview » Three areas of control » Twenty criteria for determination » Employer pitfalls for improper classification
$125 for 90 day access
AE Member Price: $90
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What Employees Really Think
-And How Best to Use That Information » Why it’s important to know » Methods of finding out what employees think » The good, the bad & the ugly » Considerations in communicating results
$125 for 90 day access
AE Member Price: $90
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Effective On-Boarding:
The First Step in Employee Retention » What Is It & Why Is It So Important? » On-Boarding vs. Orientation » Stages of On-Boarding » Things to Consider in Building your Org’s Program » Tips & Tricks to Maximize Your Success
$125 for 90 day access
AE Member Price: $90
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Change Management: Navigating the Transition
» Difference of change vs. transition » Three phases of transitions » Effective communication during change » Four P’s of change » Building trust
$125 for 90 day access
AE Member Price: $90
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Customer Service Niche
* Quality customer service defined * Fantastic service components * Effective communication * Dealing with angry customers * Moments of truth
$125 for 90 day access
AE Member Price: $90
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Tips For Managing Your Time
* Time management defined * Time management process * Scheduling time and tasks * Time wasters to avoid * Procrastination
$125 for 90 day access
AE Member Price: $90
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Unemployment Insurance:
Managing Claims & Costs * Fundamental concepts * Avoiding UI Claims * Receiving a Claim / Employer’s response * Strategies in managing claims
$125 for 90 day access
AE Member Price: $90
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Mentor’s Guide to Coaching
• Coaching defined • Types of mentoring • Benefits of mentoring • Do’s & Don’ts • Goals & Objectives
$125 for 90 day access
AE Member Price: $90
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FMLA & Montana Maternity Leave Act Overview
• Family Medical Leave Act (FMLA) overview • Montana Maternity Leave Act overview • Leave processes • Common employer pitfalls
$125 for 90 day access
AE Member Price: $90
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Emotional Intelligence & Effective Leadership
• What is EQ (Emotional Quotient)? • The five components of EQ • EQ pitfalls • Improving our EQ • Other factors to consider
$125 for 90 day access
AE Member Price: $90
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The Harassment-Free Workplace:
Creating Your Policy & Your Culture • What’s OK and What’s Not OK • Retaliation awareness • Policy development • Creation of a respectful workplace culture
$125 for 90 day access
AE Member Price: $90
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The Importance of Strategic Planning
• Understand why organizations plan • Facts and fiction about strategic planning • External environmental scans • Internal environmental scans • Process
$125 for 90 day access
AE Member Price: $90
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Wage & Hour: Preparing for the New Regulations
• FLSA defined • Where to start • Exemptions from the FLSA • Dangers of Misclassification • The New Regulations
$125 for 90 day access
AE Member Price: $90
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Employee Records: Organized & Legal
• What files do you want to have? • Who should have access? • Where do you properly store them? • When can you dispose of them? • Why follow best practices?
$125 for 90 day access
AE Member Price: $90
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Navigating the Cannabis Controversy:
*Note: Video starts 2 min. after launching • Marijuana & Impairment • State legalization • Marijuana and the duty to accommodate
$125 for 90 day access
AE Member Price: $90
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Sales Success: Cold Calls & Closings
• Sales process overview • Skills for success • Cold calling process • Importance of effective listening • Closing the deal
$125 for 90 day access
AE Member Price: $90
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Making the Most of Meetings
• Model for superior facilitation • Model for successful meetings • Managing team potential ahead of time • Driving the team to perform • Continuous improvement of team results
$125 for 90 day access
AE Member Price: $90
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Recruitment & Retention
- Key Strategy to Win With New Hires! • Preparation •Targeting applicants & marketing opening • Screening applications and candidates • Selection & offering the job! • Orientation, training & performance management
$125 for 90 day access
AE Member Price: $90
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Harassment Prevention in the Workplace
• Federal & State Law overview • Its devastating effects on the workplace • Harassment defined • Retaliation • Roles in preventing harassment
$125 for 90 day access
AE Member Price: $90
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Facts & Myths of Drug & Alcohol Testing in MT
• Who can be tested? • What types of testing can you perform? • When can you start testing? • Where do you get more information? • Why should you drug & alcohol test?
$125 for 90 day access
AE Member Price: $90
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How to Build an IT Security Culture
• Many reasons security awareness fails • Creating an awareness culture vs. a compliance culture • Practical steps to creating an IT security culture in the workplace
$125 for 90 day access
AE Member Price: $90
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Safety: A Business Decision
Talking Dollars & Cents • Measuring safety performance • Direct and indirect costs of incidents • Costs of below average safety performance • Consequences of poor safety performance
$125 for 90 day access
AE Member Price: $90
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Best Practices For Downsizing:
Lay-Offs & RIFs • The impact of a workforce reduction • Consider alternatives to downsizing • Understand the legal implications • Help workers cope with the situation
$125 for 90 day access
AE Member Price: $90
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Resolving Conflicts is Your Choice
• Overview of conflict • Culture of Dialogue • DiSC Profiles & how understanding who we are can help resolve conflict • Emotional Intelligence & why it helps • Ideas & tools to help you resolve conflict
$125 for 90 day access
AE Member Price: $90
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Project Management Part II:
Project Implementation
• Project team development
• Troubleshooting
• Project evaluation & wrap up
• Multiple project management$125 for 90 day access
AE Member Price: $90
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Project Management Part I:
Planning Your Project
• Analyzing the project
• Scheduling the project
• Contingency plans
• Pitfalls to avoid$125 for 90 day access
AE Member Price: $90
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HR Metrics:
Key Components in Measuring Organizational Effectiveness • HR Efficiency • HR Productivity • Talent Acquisition • Retention and Turnover
$125 for 90 day access
AE Member Price: $90
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