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Navigating the Multi-Generational Workforce
» Generations defined
» Changes in how we do business today
» Communication and conflict resolution
» Advantages of a diverse workforce
» Recruitment and retention$100 for 90 day access
AE Member Price: $75
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Board of Directors Development:
Understanding and Applying the Difference Between Governance and Management » Understanding the Board’s role » The Board/Administrator relationship » Effective board meetings
$100 for 90 day access
AE Member Price: $75
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Confronting & Coaching the Problem Employee
» Tips to confront
» Importance of effective listening
» Coaching process
» Coaching performance vs. behavior
» Where it goes next$100 for 90 day access
AE Member Price: $75
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Ethical Considerations in the Workplace
» Workplace ethics defined
» Importance of ethical conduct in business
» Basic ethical values
» Ethical pitfalls
» Decision making process$100 for 90 day access
AE Member Price: $75
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Conducting Background & Reference Checks
» When and why conduct background checks
» Types of background and reference checks
» Complying with applicable laws
» Roadmap for considering adverse action
» Responding to employment inquiries$100 for 90 day access
AE Member Price: $75
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Writing Effective Job Descriptions
» Define the purpose of job descriptions
» Identify the key elements
» Gather/organize necessary information
» Write complete, accurate, and objective job descriptions$100 for 90 day access
AE Member Price: $75
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Interviewing:
Doing It Right
» Resumes/Applications: How do I handle them?
» Questions: What can I ask?
» Scoring the interviews
» Making the offer
» Wrapping up the process?$100 for 90 day access
AE Member Price: $75
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Discipline & Termination in MT
» MT Wrongful Discharge from Employment Act » Establishing good cause » Due process » Grounds for immediate termination » Conducting a disciplinary action
$100 for 90 day access
AE Member Price: $75
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Organizational Culture:
Creating & Maintaining Your Ideal Workplace » Defining your organizational culture » Your ideal culture » Creating your ideal culture » Maintaining your ideal culture
$100 for 90 day access
AE Member Price: $75
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Understanding Mandatory OSHA 300 Logs
» Who is required to maintain OSHA records? » What forms must be used? » Injury versus Illness and other Criteria » First Aid versus Medical Treatment » The 5-Step Process
$100 for 90 day access
AE Member Price: $75
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Professionalism, Respect & Diversity
in the Workplace
» Ten commandments of good manners » Cost of rudeness » Telephone, cell phone & email etiquette » Benefits of diversity$100 for 90 day access
AE Member Price: $75
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Developing the New Leader
» How to put people first » Honesty with staff » Building trust with staff » Transitioning from peer to supervisor » Delegation
$100 for 90 day access
AE Member Price: $75
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The Montana HR Hour
» Montana Human Rights Act overview » Montana Maternity Leave Act overview » Montana Wrongful Discharge from Employment Act overview » Establishing good cause » Importance of due process
$100 for 90 day access
AE Member Price: $75
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Independent Contractor vs. Employee:
What is the Difference? » Federal & state overview » Three areas of control » Twenty criteria for determination » Employer pitfalls for improper classification
$100 for 90 day access
AE Member Price: $75
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What Employees Really Think
-And How Best to Use That Information » Why it’s important to know » Methods of finding out what employees think » The good, the bad & the ugly » Considerations in communicating results
$100 for 90 day access
AE Member Price: $75
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Conflict Management:
Handling Difficult Behaviors » Conflict overview » Coping techniques » Ideas to resolve conflict » Employee basic needs » Behavior patterns of difficult people
$100 for 90 day access
AE Member Price: $75
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Workplace Investigation Essentials
• Identifying the need • Knowing the steps to be thorough • Importance of maintaining confidentiality • Steps to completing your findings • Properly maintaining the investigation file
$100 for 90 day access
AE Member Price: $75
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Conflict Resolution:
A Process for Those Who Aren’t Getting Along » Overview of conflict » Tips to confront » Individual meeting process » Group meeting process & ground rules » Follow up
$100 for 90 day access
AE Member Price: $75
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Successfully Supervising Remote Employees
» What to do first for remote employees » Tracking performance and accountability » Trust and faith in your team » Being flexible with flexible work
$100 for 90 day access
AE Member Price: $75
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Effective On-Boarding:
The First Step in Employee Retention » What Is It & Why Is It So Important? » On-Boarding vs. Orientation » Stages of On-Boarding » Things to Consider in Building your Org’s Program » Tips & Tricks to Maximize Your Success
$100 for 90 day access
AE Member Price: $75
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Change Management: Navigating the Transition
» Difference of change vs. transition » Three phases of transitions » Effective communication during change » Four P’s of change » Building trust
$100 for 90 day access
AE Member Price: $75
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Covid-19: Bringing Employees Back
Process used to decide to re-open Health screenings for employees and/or visitors Masks and Social distancing at work Reorganizing shared work or common spaces
$50 for 90 day access
AE Member Price: $25
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Customer Service Niche
* Quality customer service defined * Fantastic service components * Effective communication * Dealing with angry customers * Moments of truth
$100 for 90 day access
AE Member Price: $75
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Effective Communication
& Delivering Difficult Feedback * Listening defined * Understanding listening constraints * Removing those constraints * Delivering difficult news * Tips to succeed
$100 for 90 day access
AE Member Price: $75
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Tips For Managing Your Time
* Time management defined * Time management process * Scheduling time and tasks * Time wasters to avoid * Procrastination
$100 for 90 day access
AE Member Price: $75
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Unemployment in the Time of Covid-19
• Basic Concepts of UI Programs • New Developments – Expanded Emergency UI Benefits • How Employees Can Apply For UI Benefits • How Employers Can Apply For UI Tax Relief
$50 for 90 day access
AE Member Price: $25
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Covid-19 CARES Act Presentation
with Congressman Greg Gianforte FREE for Members • Gianforte Presentation • Gianforte Q&A • Associated Employers Q&A
$50 for 90 day access
AE Member Price: $0
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Successfully Supervising Remote Employees During Covid-19
• Hours—Exempt or Non-Exempt • Deadlines, Performance, Restrictions • Be Flexible!
$50 for 90 day access
AE Member Price: $25
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COVID-19: Layoffs, Reductions in Force & Possible Alternatives
• Alternatives to layoffs or RIF • Steps in conducting a RIF • Communication with workers to be terminated
$50 for 90 day access
AE Member Price: $25
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COVID-19: FMLA and the New FFCRA Leave Provisions
• Family Medical Leave Act (FMLA) Overview • Overview of the Families First Coronavirus Response Act • Quick tips for managing employee leave
$50 for 90 day access
AE Member Price: $25
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Covid-19: Wage & Hour in a Changing Business Environment
• Wage & Hour Basics • Exemptions from Overtime • Options When Business Conditions Change
$50 for 90 day access
AE Member Price: $25
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Communicating with Your Team About COVID-19
* FAQs about the virus * Workplace Safety—social distancing, digital work tools, sanitation * Educating your Employees about the Families First Coronavirus Act
$50 for 90 day access
AE Member Price: $25
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Unemployment Insurance:
Managing Claims & Costs * Fundamental concepts * Avoiding UI Claims * Receiving a Claim / Employer’s response * Strategies in managing claims
$100 for 90 day access
AE Member Price: $75
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Mentor’s Guide to Coaching
• Coaching defined • Types of mentoring • Benefits of mentoring • Do’s & Don’ts • Goals & Objectives
$100 for 90 day access
AE Member Price: $75
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FMLA & Montana Maternity Leave Act Overview
• Family Medical Leave Act (FMLA) overview • Montana Maternity Leave Act overview • Leave processes • Common employer pitfalls
$100 for 90 day access
AE Member Price: $75
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Emotional Intelligence & Effective Leadership
• What is EQ (Emotional Quotient)? • The five components of EQ • EQ pitfalls • Improving our EQ • Other factors to consider
$100 for 90 day access
AE Member Price: $75
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The Harassment-Free Workplace:
Creating Your Policy & Your Culture • What’s OK and What’s Not OK • Retaliation awareness • Policy development • Creation of a respectful workplace culture
$100 for 90 day access
AE Member Price: $75
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The Importance of Strategic Planning
• Understand why organizations plan • Facts and fiction about strategic planning • External environmental scans • Internal environmental scans • Process
$100 for 90 day access
AE Member Price: $75
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HR 101:
Short Course in Human Resources • Recruiting process • New hire process • Employment process • Workers Compensation basics
$100 for 90 day access
AE Member Price: $75
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Wage & Hour: Preparing for the New Regulations
• FLSA defined • Where to start • Exemptions from the FLSA • Dangers of Misclassification • The New Regulations
$100 for 90 day access
AE Member Price: $75
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Documentation:
The Why & How for Supervisors • Why documentation is so important • Who in your organization should document • Four main types of documentation • Why you should always partner with HR • How to write meaningful and useful documentation
$100 for 90 day access
AE Member Price: $75
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Employee Records: Organized & Legal
• What files do you want to have? • Who should have access? • Where do you properly store them? • When can you dispose of them? • Why follow best practices?
$100 for 90 day access
AE Member Price: $75
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Navigating the Cannabis Controversy:
*Note: Video starts 2 min. after launching • Marijuana & Impairment • State legalization • Marijuana and the duty to accommodate
$100 for 90 day access
AE Member Price: $75
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Sales Success: Cold Calls & Closings
• Sales process overview • Skills for success • Cold calling process • Importance of effective listening • Closing the deal
$100 for 90 day access
AE Member Price: $75
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Making the Most of Meetings
• Model for superior facilitation • Model for successful meetings • Managing team potential ahead of time • Driving the team to perform • Continuous improvement of team results
$100 for 90 day access
AE Member Price: $75
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Recruitment & Retention
- Key Strategy to Win With New Hires! • Preparation •Targeting applicants & marketing opening • Screening applications and candidates • Selection & offering the job! • Orientation, training & performance management
$100 for 90 day access
AE Member Price: $75
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Wage & Hour Part II:
Non-exempt Employees • Non-exempt employee defined • Definition of a work week • Hours worked defined to include travel time • Properly determining and paying overtime • Comp time & potential pitfalls
$100 for 90 day access
AE Member Price: $75
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Wage & Hour Part I:
Exempt Employees • Exempt employees defined • Importance of job descriptions in determining exempt status • Explanation of each exemption • Paying exempt employees • Docking exempt employee wages
$100 for 90 day access
AE Member Price: $75
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Respect & Diversity in the Workplace
• Ten commandments of good manners • Cost of rudeness • Telephone, cellular, and email etiquette • Benefits of diversity • Core values
$100 for 90 day access
AE Member Price: $75
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Social Media:
What Is an Employer to Do? • Policy “do’s” and “don’ts” • Discipline/termination for social networking infractions • Generational characteristics • Tips to confront
$100 for 90 day access
AE Member Price: $75
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Fundamentals of Compensation Plans
• The importance, advantages & limitations of both internal equity and external market data • The process • Communication • Implementation
$100 for 90 day access
AE Member Price: $75
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Workplace Violence Prevention
• What is workplace violence? • When is workplace violence committed? • What are the signs? • What kind of threats should you watch for? • How can you prevent workplace violence?
$100 for 90 day access
AE Member Price: $75
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Pain Free Performance Appraisals
• Writing a performance appraisal • An effective performance appraisal • Feedback tips • Delivering effective performance feedback • Importance of documentation
$100 for 90 day access
AE Member Price: $75
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Harassment Prevention in the Workplace
• Federal & State Law overview • Its devastating effects on the workplace • Harassment defined • Retaliation • Roles in preventing harassment
$100 for 90 day access
AE Member Price: $75
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Managing Stress in the Workplace
• Personal tips • Management tips • Interpersonal skills • Conflict management • Respect
$100 for 90 day access
AE Member Price: $75
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ADA: A Primer for Employers
• Governing law • Definition of a disability • Essential job duties • Reasonable accommodation • Retaliation
$100 for 90 day access
AE Member Price: $75
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Facts & Myths of Drug & Alcohol Testing in MT
• Who can be tested? • What types of testing can you perform? • When can you start testing? • Where do you get more information? • Why should you drug & alcohol test?
$100 for 90 day access
AE Member Price: $75
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How to Build an IT Security Culture
• Many reasons security awareness fails • Creating an awareness culture vs. a compliance culture • Practical steps to creating an IT security culture in the workplace
$100 for 90 day access
AE Member Price: $75
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Safety: A Business Decision
Talking Dollars & Cents • Measuring safety performance • Direct and indirect costs of incidents • Costs of below average safety performance • Consequences of poor safety performance
$100 for 90 day access
AE Member Price: $75
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Affirmative Action- Does It Apply to Me?
• Who is the OFCCP, and what is an Affirmative Action Plan? • What do you do with your plan? • Painless ways to stay in compliance • Related reporting
$100 for 90 day access
AE Member Price: $75
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Best Practices For Downsizing:
Lay-Offs & RIFs • The impact of a workforce reduction • Consider alternatives to downsizing • Understand the legal implications • Help workers cope with the situation
$100 for 90 day access
AE Member Price: $75
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Effective Presentation Skills
• Classroom management • Personal management • Presentation communications checklist • Handling questions & answers • Mistakes to avoid
$100 for 90 day access
AE Member Price: $75
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Employee Handbooks: To Have or Not To Have
• Why have an employee handbook? • Is a written employee handbook required? • What to consider when creating a handbook. • Does the law require any policies? • What policies should I have?
$100 for 90 day access
AE Member Price: $75
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Resolving Conflicts is Your Choice
• Overview of conflict • Culture of Dialogue • DiSC Profiles & how understanding who we are can help resolve conflict • Emotional Intelligence & why it helps • Ideas & tools to help you resolve conflict
$100 for 90 day access
AE Member Price: $75
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I-9 Compliance: As Easy as 1, 2, 3.
• Avoiding common mistakes when completing the I-9 form
• Importance of accuracy and timeliness
• Developing internal procedures
• Conducting self-audits
• Staying current with I-9 regulations$100 for 90 day access
AE Member Price: $75
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Succession Planning:
Planning for the Future of Your Business
• Why it is so important
• What you need to know going in
• Steps in succession planning
• Communication of the plan
• Challenges to effective succession planning$100 for 90 day access
AE Member Price: $75
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Project Management Part II:
Project Implementation
• Project team development
• Troubleshooting
• Project evaluation & wrap up
• Multiple project management$100 for 90 day access
AE Member Price: $75
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Project Management Part I:
Planning Your Project
• Analyzing the project
• Scheduling the project
• Contingency plans
• Pitfalls to avoid$100 for 90 day access
AE Member Price: $75
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HR Metrics:
Key Components in Measuring Organizational Effectiveness • HR Efficiency • HR Productivity • Talent Acquisition • Retention and Turnover
$100 for 90 day access
AE Member Price: $75
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New Hire Orientation
The Key to Effective Hiring and Retention
Learn what to do before the first day, what to do on the first day, follow up meetings during the first three months and a new employee “mentoring” program$100 for 90 day access
AE Member Price: $75
Thank you, .