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Workplace Violence Prevention
■ What is workplace violence? ■ When is workplace violence committed? ■ What are the signs? ■ What kind of threats should you watch for? ■ How can you prevent workplace violence?
$125 for 90 day access
AE Member Price: $90
Ethical Considerations in the Workplace
■ Workplace ethics defined ■ Importance of ethical conduct in business ■ Basic ethical values ■ Ethical pitfalls ■ Decision making process
$125 for 90 day access
AE Member Price: $90
Confronting & Coaching the Problem Employee
■ Tips to confront ■ Importance of effective listening ■ Coaching process ■ Coaching performance vs. behavior ■ Where it goes next
$125 for 90 day access
AE Member Price: $90
FMLA & MT Maternity Leave Act Overview
■ Family Medical Leave Act (FMLA) overview ■ Montana Maternity Leave Act overview ■ Leave processes ■ End of leave- what happens?
$125 for 90 day access
AE Member Price: $90
Change Management: Navigating the Transition
■ Difference of change vs. transition ■ Three phases of transitions ■ Effective communication during change ■ Four P’s of change ■ Building trust
$125 for 90 day access
AE Member Price: $90
Professionalism & Handling Conflict
■ Etiquette & Respect ■ Understanding what conflict is, and is not ■ Supervisor-employee relationships ■ Behaviors of difficult people ■ Understanding how to resolve conflict
$125 for 90 day access
AE Member Price: $90
Discipline & Termination in Montana
■ Overview of Montana Wrongful Discharge from Employment Act ■ Establishing good cause ■ Grounds for immediate termination ■ Conducting a disciplinary action
$125 for 90 day access
AE Member Price: $90
HR 101: Short Course in Human Resources
■ Recruiting process ■ New hire process ■ Employment process ■ Workers Compensation basics
$125 for 90 day access
AE Member Price: $90
Understanding Mandatory OSHA 300 Logs
■ Who is required to maintain OSHA records? ■ What forms must be used. ■ Injury versus Illness and other Criteria ■ First Aid versus Medical Treatment ■ The 5-Step Process
$125 for 90 day access
AE Member Price: $90
Developing the New Leader
■ How to put people first ■ Honesty with staff ■ Building trust with staff ■ Transitioning from peer to supervisor ■ Delegation
$125 for 90 day access
AE Member Price: $90
Mentor’s Guide to Coaching
■ Coach defined ■ Types of mentoring ■ Benefits of mentoring ■ Do’s & Don’ts ■ Goals & Objectives
$90 for 90 day access
AE Member Price: $125
Independent Contractor vs. Employee:
What is the Difference?
■ Federal overview ■ State overview ■ Three areas of control ■ Twenty criteria for determination
$125 for 90 day access
AE Member Price: $90
Tips for Managing Your Time
■ Time management defined ■ Time management process ■ Scheduling time and tasks ■ Time wasters to avoid ■ Procrastination
$125 for 90 day access
AE Member Price: $90
Unemployment Insurance:
Managing Claims & Costs ■ Fundamental concepts ■ Avoiding UI claims ■ Receiving a claim/employer’s response ■ Strategies in managing claims
$125 for 90 day access
AE Member Price: $90
Interviewing:
Doing It Right
■ Resumes/Applications: How do I handle them?
■ Questions: What can I ask?
■ Scoring the interviews
■ Making the offer
$125 for 90 day access
AE Member Price: $90
Facts & Myths of Drug & Alcohol Testing in MT
■Who can be tested? ■What types of testing can you perform? ■When can you start testing? ■Where do you get more information? ■Why should you drug & alcohol test?
$125 for 90 day access
AE Member Price: $90
Conflict Management:
Handling Difficult Behaviors
■ Conflict overview ■ Coping techniques ■ Ideas to resolve conflict ■ Employee basic needs ■ Behavior patterns of difficult people
$125 for 90 day access
AE Member Price: $90
Workplace Investigation Essentials
■ Identifying the need for conducting a workplace investigation ■ Knowing the steps to be thorough ■ Confidentiality and avoiding retaliation ■ Properly maintaining the investigation file
$125 for 90 day access
AE Member Price: $90
Documentation:
The Why & How for Supervisors
■Why documentation is so important ■Who should document issues ■Four main types of documentation ■Why you should always partner with HR
$125 for 90 day access
AE Member Price: $90
Emotional Intelligence & Effective Leadership
■ What is EQ (Emotional Quotient)? ■ The five components of EQ ■ EQ pitfalls ■ Improving our EQ ■ Other factors to consider
$125 for 90 day access
AE Member Price: $90
Navigating the Multi-Generational Workforce
■Generations defined ■Changes in how we do business today ■Communication and conflict resolution ■Advantages of a diverse workforce ■Recruitment and retention
$125 for 90 day access
AE Member Price: $90
Benefit Administration Basics for Employers
■ History of employee benefits
■ Benefits mandated by federal & state law
■ Selecting employee benefit offerings
■ Benefit administration basics
■ Communicating benefits to employees
$125 for 90 day access
AE Member Price: $90
Board of Directors Development:
Understanding the Difference Between
Governance and Management
■ Understanding the Board’s role
■ Teamwork
■ Effective board meetings
■ Board skills to strengthen accountability
$125 for 90 day access
AE Member Price: $90
Confronting & Coaching the Problem Employee
■ Tips to confront
■ Importance of effective listening
■ Coaching process
■ Coaching performance vs. behavior
■ Where it goes next
$125 for 90 day access
AE Member Price: $90
Wage & Hour Part II: Non-exempt Employees
■ Non-exempt employee defined
■ Definition of a work week
■ Hours worked defined to include travel
■ Properly determining and paying overtime
■ Comp time & potential pitfalls
$125 for 90 day access
AE Member Price: $90
Wage & Hour Part II: Non-exempt Employees
■ Non-exempt employee defined
■ Definition of a work week
■ Hours worked defined to include travel
■ Properly determining and paying overtime
■ Comp time & potential pitfalls
$125 for 90 day access
AE Member Price: $90
Wage & Hour Part I: Exempt Employees
■ Exempt employees defined
■ Importance of job descriptions in determining exempt status
■ Paying exempt employees
■ Docking exempt employee wages
$125 for 90 day access
AE Member Price: $90
The Montana HR Hour
* Montana Human Rights Act overview
* Montana Maternity Leave Act overview
* Montana Wrongful Discharge from Employment Act overview
* Establishing good cause
* Importance of due process
$125 for 90 day access
AE Member Price: $90
Making the Most of Meetings
* Model for superior facilitation
* Model for successful meetings
* Managing team potential ahead of time
* Driving the team to perform
* Continuous improvement of team results
$125 for 90 day access
AE Member Price: $90
Protecting Your Employees
& Your Organization from Retaliation
• What is retaliation / How can it happen
• Culture of Dialogue
• Penalties for retaliation
• 5 tips for freeing a workplace from retaliation
$125 for 90 day access
AE Member Price: $90
Burnout:
It’s Real and You Can Help!
• What burnout means for different people
• Recognizing what may be burnout
• How work and burnout collide
• Mental health awareness in the workplace
• Helping your employees be less stressed, at least at work
$125 for 90 day access
AE Member Price: $90
Understanding Mandatory OSHA 300 Logs
• Who is required to maintain records?
• Forms to be used & completing them
• Injury versus Illness and other criteria
• First Aid versus Medical Treatment
• The 5-Step Process
$125 for 90 day access
AE Member Price: $90
Harassment Prevention in the Workplace
• Federal & State Law overview
• It's devastating effects on the workplace
• Harassment defined
• Retaliation
• Roles in preventing harassment
$125 for 90 day access
AE Member Price: $90
Employee Records: Organized & Legal
• What files do you want to have?
• Who should have access?
• Where do you properly store them?
• When can you dispose of them?
• Why follow best practices?
$125 for 90 day access
AE Member Price: $90
Best Practices for Downsizing:
Layoffs & RIFs
• The impact of a workforce reduction
• Consider alternatives to downsizing
• Understand the legal implications
• Help workers cope with the situation
$125 for 90 day access
AE Member Price: $90
Conflict Resolution:
"A Process for Those Who Aren’t Getting Along"
• Overview of conflict
• Tips to confront
• Individual meeting process
• Group meeting process / ground rules
• Follow up
$125 for 90 day access
AE Member Price: $90
Organizational Culture:
Creating & Maintaining Your Ideal Workplace
♦ Defining your organizational culture
♦ Your ideal culture
♦ Creating your ideal culture
♦ Maintaining your ideal culture
$125 for 90 day access
AE Member Price: $90
Social Media in the Workplace:
What Is an Employer to Do?
♦ Policy “do’s” and “don’ts”
♦ Discipline/termination for infractions
♦ Generational characteristics and differences
♦ Tips to confront
$125 for 90 day access
AE Member Price: $90
Fundamentals of Compensation Plans
♦ The importance of both internal equity and external market data
♦ The process
♦ Communication
♦ Implementation
♦ Governing law
♦ Definition of a disability
♦ Essential job duties
♦ Reasonable accommodation
♦ Retaliation
$125 for 90 day access
AE Member Price: $90
Pain Free Performance Appraisals
» What does an effective performance appraisal look like?
» Four keys to delivering effective performance feedback
» Importance of documentation
$125 for 90 day access
AE Member Price: $90
Successfully Supervising Remote Employees
» What to do first for remote employees
» Working with remote non-exempt and exempt employees
» Tracking performance and accountability
» Trust and faith in your team
$125 for 90 day access
AE Member Price: $90
Effective Interviewing & Successful On-Boarding
» Interviewing basics
» What is on-boarding and why it's important?
» On-boarding vs. Orientation
» Stages of on-boarding
» Building your organization’s program
$125 for 90 day access
AE Member Price: $90
Effective Communication:
Do More Than Hear, Listen
» Define listening and hearing
» Why don’t we listen well?
» Filters- what they are and why they matter
» Diversity in communication
» What’s your platform?
$125 for 90 day access
AE Member Price: $90
Succession Planning:
Planning for the Future of Your Business
» Why it is so important
» What you need to know going in
» Steps in succession planning
» Communication of the plan
» Challenges to effective succession planning
$125 for 90 day access
AE Member Price: $90
Employee Handbooks: To Have or Not To Have
» Why have an employee handbook?
» What should an employer consider when putting together a handbook?
» Does the law require any policies?
» What policies should I have?
$125 for 90 day access
AE Member Price: $90
Effective Presentation Skills
» Classroom management
» Personal management
» Presentation communications checklist
» Handling questions & answers
» Mistakes to avoid
$125 for 90 day access
AE Member Price: $90
I-9 Compliance
*As of 10/31/2023 all employers need to be using the 2023 updated version of form I-9*
» Avoiding mistakes when completing the I-9
» Importance of accuracy and timeliness
» Developing internal procedures
» Conducting self-audits
» Staying current with I-9 rules & regulations
$125 for 90 day access
AE Member Price: $90
New Hire Orientation:
The Key to Effective Hiring & Retention
» What to do before the first day
» What to do on the first day
» Follow up meetings during the first 3 months
» New employee “mentoring” program
$125 for 90 day access
AE Member Price: $90
When HR Intersects with Payroll:
The Technical Side of Paying Employees
» Learn about the five areas where HR and accounting intersect.
» Keep compliant with wage and hour laws.
» Learn to handle/document time off situations.
$125 for 90 day access
AE Member Price: $90
Affirmative Action
- Your Responsibilities
» Who needs an Affirmative Action Plan?
» What do you do with the plan once you have it?
» Painless ways to stay in compliance
» Related reporting
$125 for 90 day access
AE Member Price: $90
Conducting Background & Reference Checks
» When and why conduct background checks
» Types of background and reference checks
» Complying with applicable laws
» Roadmap for considering adverse action
» Responding to employment inquiries
$125 for 90 day access
AE Member Price: $90
Writing Effective Job Descriptions
» Define the purpose of job descriptions
» Identify the key elements
» Gather/organize necessary information
» Write complete, accurate, and objective job descriptions
$125 for 90 day access
AE Member Price: $90
Professionalism, Respect & Diversity
in the Workplace
» Ten commandments of good manners
» Cost of rudeness
» Telephone, cell phone & email etiquette
» Benefits of diversity
$125 for 90 day access
AE Member Price: $90
What Employees Really Think
-And How Best to Use That Information
» Why it’s important to know
» Methods of finding out what employees think
» The good, the bad & the ugly
» Considerations in communicating results
$125 for 90 day access
AE Member Price: $90
Effective On-Boarding:
The First Step in Employee Retention
» What Is It & Why Is It So Important?
» On-Boarding vs. Orientation
» Stages of On-Boarding
» Things to Consider in Building your Org’s Program
» Tips & Tricks to Maximize Your Success
$125 for 90 day access
AE Member Price: $90
Customer Service Niche
* Quality customer service defined
* Fantastic service components
* Effective communication
* Dealing with angry customers
* Moments of truth
$125 for 90 day access
AE Member Price: $90
The Importance of Strategic Planning
• Understand why organizations plan
• Facts and fiction about strategic planning
• External environmental scans
• Internal environmental scans
• Process
$125 for 90 day access
AE Member Price: $90
Wage & Hour: Preparing for the New Regulations
• FLSA defined
• Where to start
• Exemptions from the FLSA
• Dangers of Misclassification
• The New Regulations
$125 for 90 day access
AE Member Price: $90
Navigating the Cannabis Controversy:
*Note: Video starts 2 min. after launching
• Marijuana & Impairment
• State legalization
• Marijuana and the duty to accommodate
$125 for 90 day access
AE Member Price: $90
Sales Success: Cold Calls & Closings
• Sales process overview
• Skills for success
• Cold calling process
• Importance of effective listening
• Closing the deal
$125 for 90 day access
AE Member Price: $90
Recruitment & Retention
- Key Strategy to Win With New Hires!
• Preparation
•Targeting applicants & marketing opening
• Screening applications and candidates
• Selection & offering the job!
• Orientation, training & performance management
$125 for 90 day access
AE Member Price: $90
How to Build an IT Security Culture
• Many reasons security awareness fails
• Creating an awareness culture vs. a compliance culture
• Practical steps to creating an IT security culture in the workplace
$125 for 90 day access
AE Member Price: $90
Safety: A Business Decision
Talking Dollars & Cents
• Measuring safety performance
• Direct and indirect costs of incidents
• Costs of below average safety performance
• Consequences of poor safety performance
$125 for 90 day access
AE Member Price: $90
Resolving Conflicts is Your Choice
• Overview of conflict
• Culture of Dialogue
• DiSC Profiles & how understanding who we are can help resolve conflict
• Emotional Intelligence & why it helps
• Ideas & tools to help you resolve conflict
$125 for 90 day access
AE Member Price: $90
Project Management Part II:
Project Implementation
• Project team development
• Troubleshooting
• Project evaluation & wrap up
• Multiple project management
$125 for 90 day access
AE Member Price: $90
Project Management Part I:
Planning Your Project
• Analyzing the project
• Scheduling the project
• Contingency plans
• Pitfalls to avoid
$125 for 90 day access
AE Member Price: $90
HR Metrics:
Key Components in Measuring Organizational Effectiveness
• HR Efficiency
• HR Productivity
• Talent Acquisition
• Retention and Turnover
$125 for 90 day access
AE Member Price: $90
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